Customer Engagement

Digital Priority #3: Reach Out to Current Customers to Ask for Reviews and Invite Them Back In

They say it’s much easier (and cost effective) to capitalize on current customers versus trying to get a new customer. Plus, in today’s digital world online reviews from current customers can make or break your business. We have tools to make it easy for you to communicate with your customers.

Review Accelerator

This tool has three major benefits:

Ask for Reviews- Upload a CSV file or enter in Email Addresses or Cell Phone numbers and our system will follow up (via email or text) to ask your customers to review you. Don’t have emails or cell phone numbers? You can also set up a kiosk mode using a wi-fi enabled tablet (tablet not included).
Monitor Reviews- We report on any reviews you’ve received across the web- using sites like Google, Facebook, Yelp, Healthgrades and more. Track your star rating and easily respond to all of your reviews.
Showcase Positive Reviews- we’ll give you a piece of code to put on your website that will automatically showcase all of your positive reviews.

Text Messaging

Easily set up a loyalty program for your business!

Customers join your club by scanning a QR code, texting in a keyword to a dedicated toll-free number, or signing up on your website.
Use the Coupon Redemption app as a simple way to track coupons.
Log into your account to send messages at any time
Set up automated birthday wishes
Reward people for visiting your location by setting up a kiosk (you will need a wi-fi enabled tablet-tablet not included).
Training included

Customer Engagement

Review Accelerator

Text Messaging

Links

Business Hours